Talk to us

One address for everything — a human reads every message, usually within a business day. Curious who? Meet the person behind SaySo.

What to include

• Something not working? Your platform (Mac or Windows), OS version, SaySo version (in the title bar), and what happened. The History screen's export button creates a file with the technical details we need — but note it contains your full transcripts, so share it only if you're comfortable (SaySo itself never uploads it; attaching it to an email is your choice, and it's handled like any email you send us — read for support and not shared further).
• Purchase or license questions? The email you bought with — receipts and license delivery come from Polar, our checkout partner.
• Refunds? See the refund policy, then write to us.
• Privacy requests? See the privacy policy; we'll help with anything Polar-side too.
• Something nice to say? Leave a one-minute review with the name you'd like shown — real user quotes appear on our reviews page after a human check.

Before you write

The guide covers every feature and setting, the FAQ answers the common questions, and the 2-minute key guide walks through API-key setup click by click.